To mark a major investment by Custom Coaches, Minister for Transport John Watkins recently opened a dynamic production line at the bodybuilder’s Smithfield plant.
The introduction of the dynamic line heralds a substantial shift in production processes for Custom Coaches.
Speaking at the launch, Custom Coaches CEO Mark Burgess spoke of the long term investment the company is undertaking.
“Custom Coaches is moving from what was an honorable but older style of production methodology to a more efficient and measurable system,” said Burgess.
“This new production line represents a significant change in the way we build buses. We completed a global benchmarking campaign, where we sought from around the world the best production models,” Burgess added.
The restructuring of production procedures is the first major step in an ongoing improvement program to better meet customer demands. It forms the platform for Custom Coaches to further improve delivery precisions, capacity and quality control.
The dynamic line sees the introduction of more effective production processes with greater compartmentalisation, through designated bays, allowing the concentration of skills and encouraging more ownership in the work.
While guiding clients around the new production facility, Mark Burgess spoke of the importance in this shift of procedures.
“We are proud of our 50 year history, proud of our long standing relationships with clients and proud of the popularity of our vehicles. However, we must continually focus on the on-going demands of our clients,” said Burgess.
This focus has seen an unprecedented investment in product development in recent times. Custom Coaches offers Australia’s most comprehensive DDA compliant vehicle range, from their recently released low floor articulated bus all the way to the wheelchair minibus.
The high capacity CB60 route bus and CB50 lowfloor/luggage compartment combo are also innovative responses to the changing needs of operators.
With focus now shifting to production, Custom Coaches has the long term needs of the industry firmly in its sights.
Once up and running at optimum level it is Custom Coaches intention to introduce the dynamic line in their production plants across Australia, including Adelaide and the Gold Coast.
Minister Watkins congratulated Custom Coaches on its continued support of the NSW bus industry and on winning the recent contract that will deliver 255 natural gas powered buses and 250 diesel buses for Sydney and Newcastle commuters.
“The security of a long term contract such as this, as well as the security provided to the industry through the Metropolitan Bus Service Contracts, has allowed Custom Coaches to invest in the future and build their new production facility,” said Minister Watkins.
“The contract for the new buses will help secure the long term prospects for Custom’s employees and suppliers – and generate new jobs for Western Sydney school leavers,” Minister Watkins added.