Terms of Sale

  1. General – The Terms and Conditions of Sale set out below apply to Custom Bus Australia (CBA) Pty Ltd ABN 13600 985 895, Custom Manufacturing and Custom Care (collectively CBA). The acceptance of quotations, services and goods from these entities is automatic acceptance of the below Terms and Conditions of Sale.
  2. Prices – All quoted prices are exclusive of GST unless otherwise stated.
  3. Quotations – All quotations shall remain valid for 90 days from the date of issue unless otherwise stated in writing by CBA.
  4. Order Confirmations – CBA requires a written order confirmation before work may commence. Order confirmations submitted by fax or as an email file attachment shall be accepted providing they are on a business letterhead or are in the form of an official order. Verbal amendments shall not be accepted unless also confirmed in writing.
  5. Title – Transfer of title in goods invoiced by CBA shall not pass until payment in full has received.
  6. Payment – For manufactured bus bodies CBA requires payment in full at time of delivery (COD ex our manufacturing facilities) and may if stipulated in our quotation require a deposit in advance and progress payments at predetermined stages of production.For spare parts and bus body servicing and repairs, payment is required either with order or at time of delivery (CWO or COD). Alternatively payments shall accept by Visa, Mastercard or American Express charge cards.For long standing customers with an approved 30 days credit account, payments shall be due in full within 30 days of date of invoice unless otherwise specified in writing. At CBA’s sole discretion 7 days payment terms may be granted, in which case payments shall be due in full within 7 days of date of invoice.Any account outstanding for more than 90 days shall incur debt recovery fees and such fees will be added to form part of the principal debt.
  7. Delivery – CBA reserves the right to apply a delivery charge and any delivery dates given shall be approximate only and no liability shall be accepted for any losses or expenses incurred as a result of delay in delivery.
  8. Claims – Claims for non-conforming deliveries or services (incomplete, defective or incorrectly supplied) must be made by letter, fax or email within 7 days of receipt of goods. CBA shall accept no returned goods or services without prior written authorisation.
  9. Warranty – CBA guarantees that the goods and services conform to the agreed specifications and shall be free from defects at time of delivery.The warranty period for bus bodies shall be as specified in the quotation or where a contract has been executed, in accordance with the contract conditions.The warranty period for service shall not include normal wear and tear or damages. Parts warranty liabilities shall not exceed the manufacturer’s warranty and we shall not accept claims for labour or consequential damages.
  10. Force Majeure – Should CBA be delayed or prevented from making delivery owing to labour disputes, natural disasters, breakdown of machinery or other circumstances which are outside of the suppliers reasonable control, CBA shall be at liberty to cancel or suspend the services and shall be freed from any liability for any loss or damage resulting there from.
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